Read carefully each of the sets of statements given, then select and mark the one that most closely reflects your own view of your firm's current normal practice. Remember - be honest, and try not to 'gild the lily'!

QUESTION 1 People are consistently trained and developed for bigger roles in the organisation. Strongly Disagree       Disagree       Agree       Strongly Agree QUESTION 2 One of our strengths is that finance is always available to exploit our good ideas Strongly Disagree       Disagree       Agree       Strongly Agree QUESTION 3 We involve our customers very closely with our business so that we all fully understand their needs Strongly Disagree       Disagree       Agree       Strongly Agree   1 of 10